Opal pocket spring mattress, Australian-made

No—walk-ins are welcome. If you prefer a set time, text me or request a call back and we’ll arrange one. Booking is optional, so you can choose what suits your day.

We start with you: how you sleep, what feels uncomfortable, your mattress size and what you want to spend. Then you have a proper lie-down and compare a few feels with me. I’ll explain the differences in plain English—so you can choose with confidence.

Absolutely not. “I need a better mattress and my budget is…” is plenty to start with. Tell me your size and what you’d like to improve, and I’ll help you work out what’s worth coming in to try.

I’m here to help you find the right fit for your body AND your budget. Tell me what you’re comfortable spending. We’ll compare the options that make sense for you, with no pressure to stretch your budget.

Come and have a look. Ask the questions. Try the feels. You don’t have to buy to get my help. A quick conversation can make your next step much clearer.

Your mattress size, a rough budget and your questions. If you’re comparing another offer, bring a photo or link with the specifications and inclusions. If you’re choosing together, come together if you can—so you can both try the feels.

I buy direct from Australian factories and keep my overheads low. You’re dealing with me, the owner. That’s how I keep the focus on the mattress and personal help—so more of your budget goes into what you sleep on.

Price alone won’t tell you what’s inside a mattress. Our featured mattresses are Australian made, with different spring systems and comfort layers across the ranges. Come and compare the feel, construction and support. I’ll explain the specifications and warranty for the option you’re considering—so you know what you’re getting for your money.

No. Our regular ranges are available to order from our Australian suppliers. Factory surplus, cancelled orders and special purchases provide extra opportunities when they come through. Ask me what’s available in your size now.

I buy direct from Australian factories and keep my overheads low - no expensive showroom fit-out, no franchise fees, no sales team - so you can put more of your budget into the mattress itself. Tell me your size and budget and I’ll explain your options and the full price.

Opal starts from $1,729. Send me your size and preferred feel and I’ll confirm the price and availability. That’s a mattress-only starting price. I’ll explain any delivery, installation or removal charges too—so you know the total before deciding.

No. Our price is the same every day, and 90-Day Price Protection covers you if we ever lower it (terms apply).

Send me the advertised offer or bring it in. For a qualifying comparable mattress from another Australian retailer, I’ll match the price and take another $50 off at purchase. We compare new, first-quality mattresses of the same size, comparable construction and quality, a comparable 10-year warranty, delivery and equivalent inclusions.

No. Different name? Let’s look at what’s inside. I’ll compare the construction, quality, size, warranty and inclusions with you, explain the differences and tell you whether the offer qualifies.

If we lower the price of the same mattress, size and purchase package within 90 days, I’ll refund the difference to your original payment method. Text me your order details and the lower offer. You’re dealing with me—and I stand behind my price promise.

Not at all. Start with your body, your budget and the feel you like. The guarantee is there to give you confidence, not homework. If you already have an offer to compare, bring it along.

Opal combines five-zone micro pocket coil support with gel-infused memory foam, reinforced edges and a choice of firm, medium or plush. Come and compare how that combination feels to you. You don’t have to guess from specifications alone.

A firm feel and the right support aren’t the same thing. I’ll help you compare how the mattresses feel in your usual sleeping position, including the cushioning at your shoulders and hips. You don’t have to choose by a “firm” label alone.

Tell me. We’ll compare your preferences together and look at the options, including suitable split systems if you want to explore them. So you can make a decision that considers both sleepers.

Tell me what you’re experiencing and what your current mattress feels like. I can help you compare comfort and support through a personal fitting. A mattress isn’t medical treatment and I can’t promise a particular result—but I can help you make a more informed choice.

On eligible mattresses and complete sleep systems, I personally fit and recommend a mattress or complete system in store, then arrange delivery and setup for you to try it at home for seven nights. No obligation to buy—so you can experience it in your own bedroom before deciding. Ask me to explain eligibility and the Sleep Promise terms.

No. It applies to eligible mattresses and complete sleep systems personally fitted and recommended in store, with eligibility confirmed for your recommended mattress or system. Tell me what you’re looking for and I’ll explain whether the Sleep Promise is an option for you.

You’re not obliged to buy it. Let me know during your seven nights and we’ll arrange the next step under your Sleep Promise terms, including collection where required. We’ll go through the return, access and care arrangements before anything is delivered.

I’ll explain the complete-system price, eligibility, delivery and collection arrangements, and Sleep Promise agreement before you start. That includes any card authorisation, product-care and access requirements—so you know exactly how the Sleep Promise works.

Same-day take-home is available on in-stock mattresses. Text me your size and the model you’re interested in and I’ll check what’s here. If yours needs ordering, I’ll confirm the expected timing—so you can plan without guessing.

Yes, those services are available. Tell me your suburb and what needs removing, and I’ll confirm availability, charges and what’s included in your particular order or package.

Yes—that’s us! Look for The Mattress Outlet sign and the red inflatable man outside the shop on Woolcock Street. Find me at 7B, 238–262 Woolcock Street, Currajong. Use the map above for directions, or contact me if you need help finding us.

Because you can get the useful bits sorted now: your size, your price, what’s in stock and which feels to try. There’s no need to commit to a purchase. Send me a quick hello and let’s make choosing your next mattress easier.

On your phone, tap “Text Alison” and send the ready-written message with your size and budget. Prefer a chat? Leave your first name and number in the callback form. I’ll get back to you as soon as I can.

Yes. TMO is The Mattress Outlet Townsville. We’re introducing a new name and look, with the same Alison, the same local ownership and the same Woolcock Street store. Our new name reflects our focus: personally fitted sleep solutions, local support and better mornings.